by CognoConnected Staff Contributor | May 5, 2022 | Insights
CONTEXT Cognosante is reimagining the customer experience (CX) through its dedicated CognoConnected business sector, which delivers technology-forward solutions to help people connect with vital services and programs. These CX solutions are bolstered by J.Lodge, a...
by CognoConnected Staff Contributor | Dec 3, 2021 | Insights
The COVID-19 pandemic changed the way we expect to connect and interact with vital services and programs. Mission-driven organizations must evolve their customer experience (CX) approach to securely meet new customer demands and achieve successful mission...