by James Gordon | Dec 1, 2021 | Insights
The onset of COVID-19 significantly increased our dependence on technology and changed the way people expect to connect and interact with vital government services and programs. Establishing connections and engaging through a screen transformed the customer experience...
by James Gordon | Oct 5, 2021 | Insights
In recognition of National Customer Service Week, Cognosante President, James Gordon, shares his perspective on the vital role Cognosante’s Customer Experience (CX) teams play in transforming the way people connect and interact with vital services and programs. –...
by James Gordon | Sep 11, 2019 | Insights
Cognosante President, James Gordon, sat down with Ross Wilkers from Washington Technology to talk all things technology, government contracting, and the future of healthcare modernization. In particular, the conversation focused on how Cognosante is...
