Meaningful Missions.
Rewarding Careers.

If you get satisfaction from helping others and you’re looking for a home to grow your career and skills, we’d like to meet you. From customer service representatives to case managers and quality analysts, we offer limitless opportunities to build a rewarding career with us. We look forward to welcoming you and supporting our customers and their meaningful missions—together.

Meet the Team

Sierra Nason

Data Entry Team Lead 

“I started as a part-time Quality Analyst, then became a full-time Team Lead. The highlight of my career so far has been the support system and family-like culture that the company has in place – supporting and hiring individuals with disabilities and providing the best possible customer experience for our clients.”  

Richard Stamper

Quality Analyst 

“As prior military, seeing the company’s passion for building a better healthcare experience for veterans makes me proud! Upon returning from Iraq, the flexibility of a remote work environment helped me transition back into civilian life and still be part of a great team.” 

Estela Rodriguez

Talent Acquisition Supervisor  

“I am very proud to be part of a Recruiting team that is passionate about finding talented employees and helping them expand their experience, skills, and knowledge in their new roles. It is rewarding to see the opportunities that our employees are presented with, and it is even more gratifying to see a person’s professional growth with the company.” 

John Galvez

Program Manager 

“Our programs offer advancement opportunities, whether it is as a CSR level 2 or a role in management. The leadership team and I continuously work with employees to foster growth and development.”  

Nygia Williams

HBCU Scholar  

“I’ve enjoyed the warm welcome and how helpful everyone has been in support of my learning and development. These efforts demonstrate how dedicated the company is to providing valuable experience to interns, scholars, and analysts as we develop the next generation of professionals.”

Jennifer Olsen

Program Director  

“Throughout my career with Cognosante, I’ve always worked with the best managers who have also been amazing mentors. These mentors have not only encouraged me to grow, but they’ve helped me continue to learn and strengthen my skills on each project I’ve worked on. I started as an Analyst, and the support I received has led me to my current position as a Program Director.” 

Ben Deitchman

Program Manager 

“The work we do helps ensure millions of Americans have access to health care coverage and accurate tax data. We place a heavy emphasis on investing in our staff and promoting from within, and I’m proud to lead such a diverse group of bright and talented minds that really enjoy working together.”  

A People-First Mindset

career-growth

Career Growth

  • Career paths that map to your interests
  • Opportunities to move up and across the company
  • Coaching and mentoring from leadership
culture

Culture

  • A culture built on trust, integrity, and mutual respect
  • Positive, supportive environment that embraces diversity
  • Work-life balance that ensures you can be your best for everyone

Opportunity

  • Training, reskilling, and mentoring to help you succeed
  • Rewards and recognition programs to incentivize great performance
  • Pride in supporting the important missions of our customers

We’re ALL VIPS

CognoConnected employees are all VIPS. We create value by being enterprising. We develop innovative ideas and solutions. We perform at our best and deliver results. We share achieved results and recognitions.

Value

Create value in everything we do, first and foremost for clients, but also across all levels of the organization.

Innovation

Generate and apply innovative ideas to solve all we do for customers and improve internal efficiencies.

Performance

Deliver on time and on budget while achieving the highest customer satisfaction and providing value.

Sharing

Communicate, celebrate, and share results and successes with everyone in the company.

Promoting Diversity and Inclusion

  • Through our J.Lodge subsidiary, we have developed a unique employment model focused on creating meaningful career opportunities for individuals with disabilities. Learn more about our approach and commitment. 
  • CognoConnected is an equal opportunity employer and celebrates the diversity among us. We embrace one another’s uniqueness and actively seek to increase our diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, and other legally protected characteristics.
great place to work

Join Our Team

If you get satisfaction from helping others and you’re looking for a home to grow your career and skills, we’d like to meet you. From customer service representatives to case managers and quality analysts, we offer limitless opportunities to build a rewarding career with us. See all of our open positions and apply today!