What We Do

We deliver unmatched, technology-forward solutions to help people connect and interact with vital services and programs.

That’s why we continually invest in technology to optimize the customer experience and in our people who bring agility, curiosity, and exceptional service to every engagement. With an agile mindset and skilled, motivated people at every level, CognoConnected meets evolving customer needs through our deep expertise in transformation, relentless obsession with innovation, and proven ability to solve large-scale mission challenges.

Access to Information

Customer Engagement

Customer Experience Optimization

Automation & Analytics

Our Work in Action


Empowering Healthcare Choice

Our eligibility and enrollment solutions help ensure individuals have access to the information they need to select and enroll in the proper plan and program.

Customer Experience Optimization

Transforming the Customer Experience Ecosystem

Our customer journey mapping and human-centered design strategies help shift rigidly defined channels to a flexible and personalized real-time omnichannel approach.

great place to work

Join Our Team

If you get satisfaction from helping others and you’re looking for a home to grow your career and skills, we’d like to meet you. From customer service representatives to case managers and quality analysts, we offer limitless opportunities to build a rewarding career with us. See all of our open positions and apply today!